DL-HC-AIRLINES - Airlines liable to pay passengers for denying boarding: DGCA to HC
Contributed by NAMPA / PTI.
New Delhi, Feb 14 (PTI) Aviation regulator DGCA has told the Delhi High Court that it does not permit the practice of overbooking of flights and the airlines are liable to compensate the passengers who are denied boarding despite having confirmed tickets.
Air India also conceded before the court that not permitting a passenger holding confirmed tickets to board a flight would amount to deficiency of service and the consumer has the right to seek compensation for it.
After noting the unequivocal ...